Frequently asked questions
- How much does it cost?
The cost per person is $28 for all escape games. You are able to book a minimum of 4 tickets in each real life escape room and pay for any remaining tickets needed at the time of your arrival if you would like.
- How many people can play the real life games?
We have 5 rooms.
-Candy Caper requires a minimum of 4 players, with a maximum of 8.
-Adelina’s Castle (formerly Merlin) requires a minimum of 4 players, with a maximum of 8.
-Castaway Island requires a minimum of 4 players, with a maximum of 8.
-Save Tony requires 4 players, and has a maximum of 10.
We have 2 identical Save Tony rooms, which will allow up to 20 players to play (Ten players in each room). This is great for Team Building!
- Are the real life games scary?
Castaway Island does have 2 jump scares.
- Are tickets refundable?
Tickets are non-refundable. If there is an emergency and you have to reschedule we will try to accommodate on a case-by-case basis. Just get in touch with us through our CONTACTS tab as soon as possible if this is the case.
- Are there age restrictions for the real life games?
Any participant 9 to 17 years of age must be accompanied by an adult in the room and are able to play any game with the exception of Candy Caper. Players must be 15+ years of age and accompanied by an adult for Candy Caper only. They must be 9+ years of age with an adult for all other games. To book a kids party please contact us directly at 734-260-9180 ]
- Are there age restrictions for the VR games?
Players must be 12+ years of age. You don’t want to wear glasses. Floor is padded so no shoes allowed.
- Is there anything specific I should know about the VR games?
The floors have mats so no shoes are allowed. You should wear contacts instead of glasses. Wear comfortable clothing. Some of the games are scary. The games have been designed to not cause motion sickness. The games are 35 to 45 minutes each.
- Can I Bring Food or Drink into the Games?
We ask that no food or drink is taken into our games. Alcohol is prohibited.
- How Can I Work at Clueless Escape?
For more information, click the link to email us below or give Kim a call at 734-260-9180.
- Can I use my phone in the room?
Phone use is strictly prohibited. Taking photos or videos in our rooms is also not allowed.